Return policy

This page is provided as an example and is not real information.

Overview

Our refund and return policy takes 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

We need a receipt or proof of purchase to complete your return.

and inspection of your return, we will send you an email to let you know that we have received your return. We will also notify you if your refund is approved or denied.

If approved, your refund will be processed and a credit will be automatically applied to your credit card or primary payment method within a certain number of days.

Late or missed refunds

If you still haven’t received a refund, check your bank account first.

Then contact your credit card company, it may take some time for your refund to be officially posted.

Then contact your bank. There is usually some processing time before the refund is sent.

If you’ve done all of this and still haven’t received your refund, please contact us at {email address}.

items for sale

Only regular priced items can be returned. Sale items cannot be returned.

Exchanges

We only exchange items if they are faulty or damaged. If you need to exchange it for the same item, send us an email at {info@1000afsan.com} and send your item to: {physical address}.

gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. A gift certificate will be mailed to you upon receipt of the returned item.

If the item was not marked as a gift when purchased, or the gifter shipped the order to himself to give to you later, we will refund the gifter and he will be notified of your return.

Shipping and returns

To return your product, you must mail your product to: {physical address}.

You will be responsible for the shipping costs to return the item. Shipping fee is non-refundable. In the event of a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the amount of time it may take for the exchanged product to reach you may vary.

If you are returning more expensive items, you can use trackable shipping or purchase shipping insurance. We do not guarantee that we will receive your returned item.

asking for help?

Contact us at {info@1000afsan.com} for refund and return questions.